Customer Testimonials

Sales (New)

terri1215
I highly recommend Frank Fletcher Honda in Bentonville. I live in Little Rock and it was worth the drive. I usually hate the car buying process, but this experience was different. I got a great car, for a great price and the staff was professional, pleasant and very helpful. Many thanks to Tye Hollingsworth.
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Sales (New)

aedens1
Carla Jackson was absolutely a peach to work with! My previous experience with Superior Kia was TERRIBLE and Carla made sure my experience was easy and pain free :) I would recommend this dealership in a heart beat.
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Sales (Used)

JillVaughan
I looked online at their pre owned vehicles and then sent an email with my preferences from their website. Within a few minutes, I received a call and then we followed more with with texts. Next thing I knew, I was at the lot with my preferences ready up front for me to test drive. WOW! Carla and Wes know the meaning of customer service with their friendly and professional attitudes!
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Sales (Used)

wilson1
Nice and smooth process. I will highly recommend friend to do business with Fletcher KIA. They will always have repeated business from my wife and me.
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Sales (New) - Ozark, MO

pascoe361
We began our Kia search in Joplin (referral from my sis) with Jeremy Kellogg. The Kia I wanted was in Bentonville. Jeremy was unable to go to Bentonville but he explained everything to the Bentonville sales manager (my displeasure with a Kia dealership in Springfield Mo). Long story short...all three of these men made this a painless and pleasurable experience. Never had that at a dealership before! The pricing was fantastic, and the trade-in value was great! Would not hesitate to spend another Saturday here! The new Kia is super sweet!! Love, Love, Love it!
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Sales (New) - Ozark, MO

dcooper8
Absolute best experience in buying a new car! We drove 130 miles to go down and buy this car. My husband spoke with Jerry, Tim, and Jonathan over the phone, and was so impressed, we decided to stop looking elsewhere and make the trip down. We are so pleased that we did! What a great dealership. An excellent team approach to care for the customer. These people really care, and what a wonderful experience to have. This was a no hassle, no hidden agenda, no headache transaction. I cannot tell you how much I love my new CR-V and the fact that we were able to have such an awesome experience buying it, makes me love it that much more. My husband and I both have been telling everyone about our experience and the outstanding customer service we received. This is the way it should be when people are purchasing a new vehicle. It is a large amount of money, and, in my mind, a big decision, and the people we worked with here, recognized and respected that. This dealership represents what every car dealership should strive to be!! Thank you all for your individual part in making this such a pleasant experience for us. Congratulations Jerry Gore for gaining the trust of my husband over the phone, as that can sometimes be difficult, especially after having a bad experience. Sincerely, New Honda customer for life, Denise Cooper
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Service - Anderson, MO

pat.leach.50
Was not informed new car did not come with spare tire. Ordered new tire and wheel from parts it was a nightmare. It was two weeks late getting wheel and tire, when it came in they called me to pick up went to pick it up, was not mounted, had to come back, came back to pick up they, ordered wrong one from the vin number, had to reorder. Would not buy from here again.
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Sales (New) - Bentonville, AR

PaigeFrancis
I prefer to do all car buying steps online. If I could skip the finance spiel altogether I would as it's always painful. Fletcher Honda from beginning to almost end - an absolute pleasure. Really shopped around for this one - best deal, best gas mileage and hands down best customer service. Thank you for our second Fletcher Honda.
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Sales (New) - Bentonville, AR

jwwheat
went looking for a kia sportage, worked with becky who helped find the right unit we were interested in. very helpful and very friendly.... we asked a lot of questions about the different devices in the kia, she answered everything. they were very easy to talk to and work with, felt no pressure to commit to anything. this is the 3rd kia we have owned and have been very impressed with every one of them.... again, thank you becky, and the rest of the team at kia for a wonderful experence. john and jeri
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Sales (New) - Springfield, MO

rogersca
We drove down from Southwest Missouri to look at the KIA Sedona. We were treated awesome and had all our worries, fears , and questions resolved. I would buy another car from here and it will be the first place we will look next time.
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